Pricing & Billing

  • Do I have to pay sales tax?

    At this time, we are required to collect sales tax only if your order is delivered to an address in New Mexico, Michigan, Ohio or Vermont. Additional states will be added in the future. Sales tax is automatically calculated when using our secure Shopping Cart system. 
  • Do you match prices of other stores?

    It is our commitment to provide you with the best value by offering excellent quality items backed by an excellent customer service team.  We know that some stores offer some items at lower prices, often because they don't offer the support before and after your purchase.  Sometimes we simply can...
  • I have a question on my charges.

    Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
  • When will my credit card be charged?

    Your credit card may be charged at the time you place your order.